Email

The direct contact address is contact@example.com.

Include the affected tool, browser version and a short description of what happened. Do not attach sensitive files unless they are strictly required to understand the issue.

Before contacting support

• Reload the tool and try the same file once more.
• Confirm that the format is listed as available rather than “coming soon”.
• For large files, ensure that the browser tab has enough available memory.
• Never send passwords, recovery codes or payment credentials.

Legal and privacy requests

Use the same email address and clearly identify the request in the subject line. Requests concerning account data should be sent from the email address associated with the account where possible.